Dear Divers,
To enhance our after-sales efficiency and overall service quality, CREST has updated its warranty and repair policy for dive computers, effective immediately.
Please review the following details to understand your product’s warranty coverage and service options:
🔧 Warranty & Service Policy
1. Service Method Update
All CREST dive computers will now adopt a “Welfare Product Replacement Program”.
Original repairs or individual part quotations will no longer be provided.
Under Warranty: Free replacement with a new or welfare product.
Out of Warranty: Special discounted pricing for refurbished or welfare product replacements.
2. Warranty Period & Eligibility
a. Manufactured between Jan 2018 – Oct 2022
The warranty period has expired, and repair services are no longer available.
For continued use, please contact CREST for special replacement offers.
b. Manufactured between Nov 2022 – Oct 2025
The warranty remains 2 years. Individual part repairs or quotations are not available.
Under Warranty: Free replacement with a new or welfare product.
Out of Warranty: Special discounted pricing for welfare product replacements.
c. Manufactured on or after Nov 12, 2025
Warranty period: 1 year. Individual part repairs or quotations are not available.
Under Warranty: Free replacement with a new or welfare product.
Out of Warranty: Special discounted pricing for welfare product replacements.
For any questions about warranty or repair services, please contact us:
📩 Email: info@crestdiving.com
🛠️ CREST Product Warranty Service Application System: rma-eopi-hub
CREST is committed to providing every diver with safe and reliable diving equipment.
Thank you for your understanding and continued support—may every dive be safe and enjoyable!
— The CREST Team
